PASTELINT · IVR PREP

Prepare text for IVR systems

Clean scripts before using them in phone systems, IVR applications, accessibility lines, story lines, and voice menus.

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IVR script prep

IVR script prep checks

Menu option flow Helps pasted option text keep cleaner spacing and readable structure.
Contact information Makes emails, domains, phone-style text, and URLs easier to review before audio.
Read-aloud clarity Flags wording or formatting that may sound awkward when spoken.
Prompt spacing Cleans copied line breaks and spacing so prompts do not run together.
Dates and numbers Helps prepare calendar-style text, DB numbers, and detail-heavy script copy.
Next-step SSML Use SSML Builder next when the cleaned script needs pauses, chunks, or speech tags.

Example IVR cleanup: prompt spacing

Before

Press 1 for hours@library.org Press 2 for upcoming events

Visit rhpl.org for more information

After

Press 1 for hours@library.org
Press 2 for upcoming events

Visit rhpl.org for more information

Before

Influenced DB132206 9 hours 19 minutes by Sarah Darer Littman and Cindy L Otis Read by Ali Stroker

After

Influenced. DB 1-3-2-2-0-6. 9 hours, 19 minutes, by Sarah Darer Littman and Cindy L. Otis. Read by Ali Stroker.

Useful for

  • Phone systems
  • Library IVR
  • Accessibility services
  • Dial a story systems
  • TTS preparation
  • Public information lines

Privacy first

  • No upload
  • No account
  • No backend
  • Browser only